Privacy Policy

Privacy Statement for Concrete Sensors Software Products and Services This Privacy Statement for Concrete Sensors Software Products and Services (“Privacy Statement”) describes information that Structural Health Systems, Inc. and its subsidiaries and affiliates (collectively, “SHS”) collect, use, share, and store, including personal information (i.e. information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information).

We pledge to:
Be transparent about the different types of information we collect and how we use them. Ask your permission before sharing your personal information with third parties for purposes other than to provide SHS’s products and services, and to do so only when we think they will provide you with a welcome additional service. Use best-in-class data security tools to keep your data safe and protect SHS’s products and services from unauthorized access.

SHS collects information about you through in several ways. This information is used to provide users with SHS products and services, to allow us to understand how visitors navigate our Site, and to provide advertising that is relevant to your interests.

Purchase and Login Information: If you purchase SHS products from our website, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. Our credit card processing service provider, Stripe, will collect and store full payment card information from you when an order is placed until when it ships. If you create a SHS account and elect to have payment card information saved, Stripe will store your payment information.
Mailing List Information: You may choose to submit your email address via a submission form located on our website. Your email address may be used to send you news about SHS-related services, products or promotions. We may use one or more service providers, such as MailChimp, to administer these messages, but we do not share your email address with spammers or any other third parties without your permission.
Device Usage information: If you are logged into your SHS account, we record the IP address you visit our website from, and if you have a SHS device or other connected device, we record adjustments and data you make. We store this data along with your email address, information about your smartphone, data collected directly by the device, a history of your device settings, and any other information we have collected about your use of SHS products and services.

Online Tracking and Your Choices:
Website Use Information: Like many websites, we and our third-party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior when you visit our Site, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our website’s webpages and with third-party links, traffic and usage trends on the service, etc. We use session cookies to keep you logged in while you use features of our Site; these disappear after you close your browser. We also use persistent cookies, which stay in your browser and allow us to recognize you when you return to the Site. We use this to remember your information so you will not have to re-enter it, to better understand how you use our website and products and services, to diagnose and fix technology problems, and otherwise enhance our Site, products, and services. In some of our email messages, we use a “click-through URL” linked to content on the Site. We track this click-through data to help us measure the effectiveness of our customer communications. We also use third-party analytics tools (including Google Analytics) to assist us with analyzing and improving our service. Most Internet browsers automatically accept cookies, but you may be able to change the settings of your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Site may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.
Your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device to delete and disable cookies and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit
We permit third-party advertising partners to use cookies and other technology to collect information about your browsing activities over time and across different websites when you use our Site. For example, we use advertising services provided by third-party ad partners, such as Google Display Network and AdRoll, to market our services to you on other websites and online services. Through a process called “retargeting,” each service places a cookie on your browser when you visit our Site so that they can identify you and serve you ads on other sites around the web based on your browsing activity. To avoid use of this information for advertising by these third-party ad partners, you can change your browser settings to reject cookies or to notify you when cookies are set and you could select the Do Not Track option on your browser, though we have no control over and cannot confirm whether these third party ad parties honor the Do Not Track browser signal. Additionally, many advertising companies are members of the NAI or DAA and/or provide opt-outs on those industry pages at or

Third-Party Sites and Features: Our Site may contain links to other websites operated by third parties and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). These third-party sites may collect information about you if you click on a link and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by our privacy policy. We do not control what information these third parties collect. Please review your privacy settings on your social media sites and think carefully before clicking on links which may take you to a third-party website.

Environmental data from the sensors: We collect data from several sensors built into each product. These sensors collect data such as device temperature, relative humidity and ambient light.

Minors: Our Site does not knowingly collect or store any personal information about children under the age of 13.

DATA SHARING: Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of SHS products and services without asking you first. We do not rent or sell our customer lists.
Saved and Shared Content: You choose to share data from the sensor with the SHS community. We will collect and store information that will allow us to save or share your content as directed by you through the Services. You (not SHS) are responsible for ensuring that you comply with any applicable laws or project contract language when you share data with the SHS community.
Bluetooth-enabled SHS Products may broadcast an identifying signal wirelessly. This is used to connect with your Bluetooth-enabled devices (such as a smartphone or tablet) in order to deliver its products and services.

As part of business transitions: Upon the sale or transfer of the company and/or all or part of its assets, your personal information may be among the items sold or transferred. We will request a purchaser to treat our data under the privacy statement in place at the time of its collection.
For legal reasons: We may provide information to a third party if we believe in good faith that we are required to do so for legal reasons. For example, to respond to legal process, or comply with state and federal laws (or the applicable laws of foreign countries other than the United States).
We may share non-personal information (for example, aggregated or anonymized customer data) publicly and with our partners. For example, we may publish trends about concrete drying and curing rates. This information may also be shared with other users to help them better understand their expected concrete performance compared to others in the SHS community, or help us generally improve our system. We may also share non-personal information with our partners, for example, if they are interested in providing demand-response services or other incentive programs. We take steps to keep this non-personal information from being associated with you and we require our partners to do the same.

Your personal information may be collected, processed and stored by SHS or its service providers in the United States and other countries where our servers reside. As a result, your personal information may be subject to legal requirements, including lawful requirements to disclose personal information to government authorities, in those jurisdictions.

SECURITY: SHS takes security seriously and cares about the integrity of your personal information. We use commercially reasonable physical, administrative, and technological methods to transmit your data securely including HTTPS, TLS/SSL protocol, AES and RSA data encryption. The data is stored using a third party cloud service, such as Amazon’s S3. However, SHS cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. SHS generally stores your personal information until you delete or edit it, or for as long as you remain a SHS customer. You can access, amend or delete your personal information through the controls in your account. Because of the way we maintain certain Services, after your information is deleted, backup copies may linger for some time before they are deleted, and we may retain certain data for a longer period of time if we are required to do so for legal reasons.
International Visitors: SHS complies with US laws governing commerce with international countries. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.


Our wireless sensor: NovoConcrete >

Our easy to use software app: NovoSyte >

Our mix design database: NovoDB >

Our wireless gateway: NovoHub >

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